The Value of Clinical Practice Guidelines – ONLINE EXCLUSIVE
“Guidelines empower clinicians to advocate for the best clinical care on behalf of their patients, and are often the perfect antidote to denials by insurers of care that is evidence-based yet deemed ‘medically unnecessary’ based on proprietary criteria.” Richard M. Rosenfeld, MD, MPH AAO-HNSF Senior Consultant for Quality and Guidelines April 2014, Richard M. Rosenfeld, MD, MPH, was told that Cigna denied a request for inpatient stay as “medically unnecessary” for a 3-year-old child who was scheduled for tonsillectomy. The child had a sleep study that showed severe obstructive sleep apnea, using criteria defined in the AAO-HNSF Polysomnography clinical practice guideline (CPG). As per the guideline, this type of child should have inpatient observation because they are at high risk of desaturation and may need respiratory support. When Dr. Rosenfeld had a peer-to-peer discussion with the Cigna physician, he began by stating that according to criteria used by Cigna this did not require inpatient admission. He then referred the Cigna physician to the AAO-HNS website, helped him navigate to the Polysomnography CPG, and find the specific key action statement (KAS) that discussed inpatient admission. The Cigna doctor was quite impressed with the CPG, admitted that he was unaware of its existence, and stated he would update the criteria used by Cigna to be consistent with the CPG recommendation for inpatient care. He then approved the child for an inpatient stay.
“Guidelines empower clinicians to advocate for the best clinical care on behalf of their patients, and are often the perfect antidote to denials by insurers of care that is evidence-based yet deemed ‘medically unnecessary’ based on proprietary criteria.”
Richard M. Rosenfeld, MD, MPH
AAO-HNSF Senior Consultant for Quality and Guidelines
April 2014, Richard M. Rosenfeld, MD, MPH, was told that Cigna denied a request for inpatient stay as “medically unnecessary” for a 3-year-old child who was scheduled for tonsillectomy. The child had a sleep study that showed severe obstructive sleep apnea, using criteria defined in the AAO-HNSF Polysomnography clinical practice guideline (CPG). As per the guideline, this type of child should have inpatient observation because they are at high risk of desaturation and may need respiratory support.
When Dr. Rosenfeld had a peer-to-peer discussion with the Cigna physician, he began by stating that according to criteria used by Cigna this did not require inpatient admission. He then referred the Cigna physician to the AAO-HNS website, helped him navigate to the Polysomnography CPG, and find the specific key action statement (KAS) that discussed inpatient admission.
The Cigna doctor was quite impressed with the CPG, admitted that he was unaware of its existence, and stated he would update the criteria used by Cigna to be consistent with the CPG recommendation for inpatient care. He then approved the child for an inpatient stay.