Good News on Maintenance of Certification
Mary Pat Cornett, Sr. Director, AAO-HNS Education and Meetings, with Martha Liebrum, special to the Bulletin The road to becoming an otolaryngologist was the same for decades. In 2002, a lifetime of new requirements was added to retain the hard-earned otolaryngology board certification. Maintenance of Certification (MOC) is a 21st century reality for recently certified physicians. Some champion MOC, however, for otolaryngologists who have more to do than time to do it, MOC has been perceived as a burden by some and misunderstood by many. The first decade of MOC has passed, and so have the first otolaryngologist-head and neck surgeon participants—95 percent of them. After 10 years, the news on MOC is good. “Physicians are finding MOC is a non-punitive program intended to promote lifelong learning and quality improvement,” said Robert H. Miller, MD, MBA, executive director of the American Board of Otolaryngology (ABOto), which oversees otolaryngology certification. Dr. Miller is the man whom others seek to discuss their questions and/or fears about MOC. “Even better news, some participants report that going through the assessments and preparing for the exam brings value to the physicians and their patients,” he said. That is the intent, and increasingly, the outcome of MOC. The ABOto has steadily worked at creating and revising MOC for otolaryngology since its inception in 2002 when all ABMS Boards, including the ABOto, began to issue time-limited certificates. Meanwhile, otolaryngologists and their societies endeavored to stay a step ahead of the changing standards. About 3,000 otolaryngologists are currently participating in MOC. “The American Board of Otolaryngology, the Academy, and the otolaryngology specialty societies communicate regularly as we all strive to support and encourage lifelong learning and quality improvement in otolaryngology,” said David R. Nielsen, MD, EVP/CEO of the Academy. “Support for members participating in MOC is a top priority for the Academy, particularly as these first time-limited certificates come due.” Dr. Miller reports that the final requirements for MOC Part IV are almost ready, and will be released later this year. ABOto is currently launching a campaign to update otolaryngologists on MOC requirements and procedures. Dr. Miller reviewed recent and upcoming developments in MOC for the Bulletin. In addition to earning required CME credit under MOC Part II “Lifelong Learning and Self-Assessment,” MOC participants are required to achieve an 80 percent passing score on one ABOto Self-Assessment Module (SAM) each year. ABOto currently has 22 modules and will offer eight new modules each year, including one for each of the otolaryngology specialty areas. ABOto SAMs are case-based and can be taken until a passing score is achieved. A panel discussion and reading list is included and outside study is encouraged. “The point is to find areas for improvement, review the material, and come back again to complete the module if necessary,” Dr. Miller said. “Cognitive expertise” is assessed in MOC Part III by means of an 80-question exam conducted at test centers around the United States every February. MOC participants have three chances to pass the exam during the last three years of each 10-year MOC cycle. “They are concerned mostly with the test,” Dr. Miller said. “I think they have flashbacks to the stresses of their primary certification.” The questions on the MOC exam come from the primary certification exams, although the MOC exam includes no basic science. Also, participants choose which test to take based on their practice focus area. “After eight or 10 years in practice, I know the vast majority of diplomates have more clinical knowledge in their practice focus area than a resident who just completed training,” Dr. Miller said. The exam pass rate is 95 percent. Initially, the exam included 12 questions on “Clinical Fundamentals,” the MOC term for basic knowledge required by all otolaryngologists regardless of practice area. This includes topics as diverse as ethics, universal precautions, and general anesthesia. That portion of the exam has been reduced to three questions. In place of the exam questions, the ABOto reached out to the AAO-HNS Foundation to develop Clinical Fundamental modules to address 10 of the required topics. The first two Instruction Courses to cover Clinical Fundamentals required topics will be introduced at the 2012 AAO–HNSF Annual Meeting & OTO EXPO, September 9-12, in Washington, DC. Courses will also be available online in early 2013. Requirements for MOC Part IV “Performance in Practice” are the last to be developed and will include patient and professional surveys and active engagement in performance improvement. “The surveys are meant to help doctors see what areas need improvement, particularly with regard to communication,” Dr. Miller said. Patients will be given instructions on how to complete the brief survey online or using a touchtone phone, and will be conducted every three to five years. The survey will provide physicians with feedback as to the patients’ experience under their care. An additional survey will gather feedback from other healthcare professionals who refer to, or work with, the physician in the healthcare system, providing perspective of how he or she functions within the system. Rounding out Part IV is engagement in a formal performance improvement activity following the traditional quality improvement process: Measure Analyze Develop Plan for Improvement Implement Re-measure Participants will enter data online in a Performance Improvement Module (PIM) and will receive feedback on strengths and areas for improvement. After implementing any identified changes, the participant will re-measure to confirm improvement. Last but not least, Structured Educational Modules (SEMOs) on the topics covered in the SAMs and PIMs will be created and made available to MOC participants as they go through those modules. “Performance in practice is the most critical aspect of MOC,” Dr. Miller said. “The opportunity to get specific feedback and act upon it is crucial to improved patient care.” The MOC cycle and pricing will change in November. The MOC fees were established piecemeal as the program rolled out during the past 10 years. With all four MOC components in place, the ABOto is able to reduce the costs and established a flat price of $310 a year that covers each part of the program. The payment cycle will shift from June to November. Take comfort in the knowledge that the members of the ABOto Board of Directors are personally engaged in MOC. The directors’ voluntary participation in support of MOC has helped fine-tune the process during the decade of development. Otolaryngologists holding a lifetime certificate are considered “grandfathered,” but would be wise to consider their own eventual participation in MOC. There are more inducements to participate voluntarily in MOC, Miller said. Some insurance providers offer financial advantages for doctors who are involved in MOC, and an increasing number of hospitals require that doctors participate in MOC. Malpractice rates for some specialists can be lower for doctors participating in MOC. The Federation of State Medical Boards (FSMB) continues its progress toward Maintenance of Licensure (MOL), which could require doctors to participate in continuing education, and develop competencies in patient care, communication skills, medical knowledge, and professionalism. MOC is a potential alternative to the MOL requirements. “At every phase of your career, the Foundation provides resources and support to improve patient care and to meet ever-increasing requirements for licensure and certification,” said Sonya Malekzadeh, MD, Foundation education coordinator. “Download the Foundation’s latest app—AcademyQ: Otolaryngology Knowledge Assessment Tool—to test your otolaryngology expertise anywhere anytime on your iPhone, iPad, or iPod Touch. Watch for a revised edition of the Maintenance Manual for Lifelong Learning.” Dr. Malekzadeh suggested, “The key is to continually self-assess, read the literature, and stay committed to the principles and practice of lifelong learning that led to your achievement as a board certified otolaryngologist in the first place.” As Dr. Miller concluded, “Certification is not just passing the exam. It starts when doctors begin their training, and it ends when they retire.”
Mary Pat Cornett, Sr. Director, AAO-HNS Education and Meetings, with Martha Liebrum, special to the Bulletin
The road to becoming an otolaryngologist was the same for decades. In 2002, a lifetime of new requirements was added to retain the hard-earned otolaryngology board certification.
Maintenance of Certification (MOC) is a 21st century reality for recently certified physicians. Some champion MOC, however, for otolaryngologists who have more to do than time to do it, MOC has been perceived as a burden by some and misunderstood by many.
The first decade of MOC has passed, and so have the first otolaryngologist-head and neck surgeon participants—95 percent of them. After 10 years, the news on MOC is good.
“Physicians are finding MOC is a non-punitive program intended to promote lifelong learning and quality improvement,” said Robert H. Miller, MD, MBA, executive director of the American Board of Otolaryngology (ABOto), which oversees otolaryngology certification. Dr. Miller is the man whom others seek to discuss their questions and/or fears about MOC. “Even better news, some participants report that going through the assessments and preparing for the exam brings value to the physicians and their patients,” he said.
That is the intent, and increasingly, the outcome of MOC.
The ABOto has steadily worked at creating and revising MOC for otolaryngology since its inception in 2002 when all ABMS Boards, including the ABOto, began to issue time-limited certificates. Meanwhile, otolaryngologists and their societies endeavored to stay a step ahead of the changing standards. About 3,000 otolaryngologists are currently participating in MOC.
“The American Board of Otolaryngology, the Academy, and the otolaryngology specialty societies communicate regularly as we all strive to support and encourage lifelong learning and quality improvement in otolaryngology,” said David R. Nielsen, MD, EVP/CEO of the Academy. “Support for members participating in MOC is a top priority for the Academy, particularly as these first time-limited certificates come due.”
Dr. Miller reports that the final requirements for MOC Part IV are almost ready, and will be released later this year. ABOto is currently launching a campaign to update otolaryngologists on MOC requirements and procedures. Dr. Miller reviewed recent and upcoming developments in MOC for the Bulletin.
In addition to earning required CME credit under MOC Part II “Lifelong Learning and Self-Assessment,” MOC participants are required to achieve an 80 percent passing score on one ABOto Self-Assessment Module (SAM) each year. ABOto currently has 22 modules and will offer eight new modules each year, including one for each of the otolaryngology specialty areas.
ABOto SAMs are case-based and can be taken until a passing score is achieved. A panel discussion and reading list is included and outside study is encouraged. “The point is to find areas for improvement, review the material, and come back again to complete the module if necessary,” Dr. Miller said.
“Cognitive expertise” is assessed in MOC Part III by means of an 80-question exam conducted at test centers around the United States every February. MOC participants have three chances to pass the exam during the last three years of each 10-year MOC cycle.
“They are concerned mostly with the test,” Dr. Miller said. “I think they have flashbacks to the stresses of their primary certification.” The questions on the MOC exam come from the primary certification exams, although the MOC exam includes no basic science. Also, participants choose which test to take based on their practice focus area.
“After eight or 10 years in practice, I know the vast majority of diplomates have more clinical knowledge in their practice focus area than a resident who just completed training,” Dr. Miller said. The exam pass rate is 95 percent.
Initially, the exam included 12 questions on “Clinical Fundamentals,” the MOC term for basic knowledge required by all otolaryngologists regardless of practice area. This includes topics as diverse as ethics, universal precautions, and general anesthesia. That portion of the exam has been reduced to three questions.
In place of the exam questions, the ABOto reached out to the AAO-HNS Foundation to develop Clinical Fundamental modules to address 10 of the required topics. The first two Instruction Courses to cover Clinical Fundamentals required topics will be introduced at the 2012 AAO–HNSF Annual Meeting & OTO EXPO, September 9-12, in Washington, DC. Courses will also be available online in early 2013.
Requirements for MOC Part IV “Performance in Practice” are the last to be developed and will include patient and professional surveys and active engagement in performance improvement.
“The surveys are meant to help doctors see what areas need improvement, particularly with regard to communication,” Dr. Miller said. Patients will be given instructions on how to complete the brief survey online or using a touchtone phone, and will be conducted every three to five years. The survey will provide physicians with feedback as to the patients’ experience under their care. An additional survey will gather feedback from other healthcare professionals who refer to, or work with, the physician in the healthcare system, providing perspective of how he or she functions within the system.
Rounding out Part IV is engagement in a formal performance improvement activity following the traditional quality improvement process:
- Measure
- Analyze
- Develop Plan for Improvement
- Implement
- Re-measure
Participants will enter data online in a Performance Improvement Module (PIM) and will receive feedback on strengths and areas for improvement. After implementing any identified changes, the participant will re-measure to confirm improvement.
Last but not least, Structured Educational Modules (SEMOs) on the topics covered in the SAMs and PIMs will be created and made available to MOC participants as they go through those modules.
“Performance in practice is the most critical aspect of MOC,” Dr. Miller said. “The opportunity to get specific feedback and act upon it is crucial to improved patient care.”
The MOC cycle and pricing will change in November. The MOC fees were established piecemeal as the program rolled out during the past 10 years. With all four MOC components in place, the ABOto is able to reduce the costs and established a flat price of $310 a year that covers each part of the program. The payment cycle will shift from June to November.
Take comfort in the knowledge that the members of the ABOto Board of Directors are personally engaged in MOC. The directors’ voluntary participation in support of MOC has helped fine-tune the process during the decade of development.
Otolaryngologists holding a lifetime certificate are considered “grandfathered,” but would be wise to consider their own eventual participation in MOC.
There are more inducements to participate voluntarily in MOC, Miller said. Some insurance providers offer financial advantages for doctors who are involved in MOC, and an increasing number of hospitals require that doctors participate in MOC. Malpractice rates for some specialists can be lower for doctors participating in MOC.
The Federation of State Medical Boards (FSMB) continues its progress toward Maintenance of Licensure (MOL), which could require doctors to participate in continuing education, and develop competencies in patient care, communication skills, medical knowledge, and professionalism. MOC is a potential alternative to the MOL requirements.
“At every phase of your career, the Foundation provides resources and support to improve patient care and to meet ever-increasing requirements for licensure and certification,” said Sonya Malekzadeh, MD, Foundation education coordinator.
“Download the Foundation’s latest app—AcademyQ: Otolaryngology Knowledge Assessment Tool—to test your otolaryngology expertise anywhere anytime on your iPhone, iPad, or iPod Touch. Watch for a revised edition of the Maintenance Manual for Lifelong Learning.”
Dr. Malekzadeh suggested, “The key is to continually self-assess, read the literature, and stay committed to the principles and practice of lifelong learning that led to your achievement as a board certified otolaryngologist in the first place.”
As Dr. Miller concluded, “Certification is not just passing the exam. It starts when doctors begin their training, and it ends when they retire.”